Last updated: October 2026
Mind Unwind is committed to protecting your privacy. This policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have.
Who we are
Mind Unwind is a trading name of Emma Scribbans, a sole trader. We are the "data controller" for the personal information described in this policy, which means we decide how and why it is used.
Contact for privacy questions: emma@mindunwind.co.uk
What information we collect
Enquiries: your name, email address, phone number (if you give it) and the content of your message, when you use our contact form or email us.
Bookings: your name, email address, phone number (if requested) and details of the workshops you book, through our online booking system.
Payments: workshop booking payments are processed securely by Wix. We do not see or store your full card details. We receive confirmation of payment, the amount, and your name and email address.
Newsletter: your name and email address, if you sign up to our mailing list.
Digital products: your name, email address and order details if you buy a downloadable product from us.
Physical products: your name, email address, address and order details if you buy a physical product from us requiring postage.
Testimonials: your words and your name (or initials), only with your permission.
Photos and video: images taken at workshops, only with your permission, which we ask for on the day.
Corporate and organisational clients: business contact details (name, job title, work email and phone number) of the people we deal with when arranging sessions.
If you choose to tell us something about your needs so that we can make a session work for you, we will treat it in confidence and use it only for that purpose.
How we use your information and our lawful basis
Data protection law requires us to have a lawful basis for using your information. Ours are set out below.
Respond to your enquiries. Name, email, message. Legitimate interests (answering your questions).
Take bookings and payments, send booking confirmations and reminders, and run workshops. Name, contact details, booking and payment details. Contract (providing the service you booked).
Sell and deliver digital products. Name, email, order details. Contract.
Sell and deliver physical products. Name, email, order details and address. Contract.
Keep accounting and tax records. Booking and payment records. Legal obligation.
Send our newsletter. Name, email. Consent. You can unsubscribe at any time.
Use testimonials on our website and social media. Your words, your name. Consent. You can withdraw it at any time.
Use photos and video on our website and social media. Your images. Consent. You can withdraw it at any time.
Arrange sessions with corporate clients. Business contact details. Contract and legitimate interests.
Who we share your information with
We never sell your personal information. We share it only with trusted providers who help us run Mind Unwind, and only as far as they need it to do their job:
Stripe: payment processing.
MailerLite: newsletter emails. MailerLite may record whether you open or click on an email.
Wix: hosting our website and receiving contact form messages.
Some of these providers are based outside the UK, including in the United States. Where your information is transferred outside the UK, we rely on the safeguards these providers use to protect it, such as the transfer mechanisms approved under UK data protection law.
Cookies and website tracking
Our website is built on Wix and uses Wix's own cookies. These include essential cookies that make the site work, for example keeping the booking and payment process running and remembering your cookie choices, and Wix's analytics cookies, which tell us how many people visit the site and which pages they look at.
We do not use advertising cookies or social media tracking pixels, and we do not share this information with advertisers.
When you first arrive on the site you can choose which cookies you accept, and you can change your mind at any time using the cookie settings on the site.
Our website may link to other websites, such as our social media pages. Their own privacy policies apply once you leave our site.
How long we keep your information
Enquiries that do not lead to a booking: 12 months.
Booking and payment records, including digital product orders: 6 years, for tax and accounting purposes.
Newsletter subscribers: until you unsubscribe. Subscribers who have not opened our emails for 9 months are removed.
Testimonials: until you ask us to remove them.
Photos and video: until you ask us to remove them. We review what we hold every 3 years.
Corporate client contact details: for as long as we work together, plus 2 years.
Your rights
You have the right to:
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ask for a copy of the personal information we hold about you;
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ask us to correct anything that is wrong or incomplete;
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ask us to delete your information, in certain circumstances;
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ask us to restrict how we use it, or object to us using it;
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ask for your information in a portable format, where this applies; and
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withdraw your consent at any time, for example by using the unsubscribe link in any newsletter or by asking us to remove a photo or testimonial.
To use any of these rights, contact us at emma@mindunwind.co.uk. We will reply within one month.
If you are unhappy with how we have handled your information, you have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk, helpline 0303 123 1113.
Keeping your information secure
We take reasonable steps to protect your information, and the providers we use apply industry standard security. No online system can be completely secure, so we cannot guarantee absolute security.
Children
Our workshops are for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.
Contact us
Mind Unwind (Emma Scribbans), Soberton, SO32 3QG
Email: emma@mindunwind.co.uk